6.9 Cancel SA

Reference: Start Premise Based Service for Landlord-Tenant Process Model - Page 5 for the business process diagram associated with this activity.

Actor/Role: CC&B

Description: The Service Agreement is transitioned to a canceled status. Canceled is a final status. If configured, a To Do entry can be created when a Service Agreement is canceled.

Entities to Configure

•	To Do Type

•	To Do Role

•

SA Type

Available Algorithms

•	SACA CRTODO - Create To Do Entry when SA Canceled